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[*help\_outline*Help center](https://www.onedoc.ch) #### Help center close ![](https://www.onedoc.ch/assets/images/icons/frequent-questions.svg) ## Frequently asked questions My accountBook appointmentVideo consultationsMobile applicationMy appointments - [Impossible to create my OneDoc account](https://help.onedoc.ch/en/impossible-to-create-my-onedoc-account)  *open\_in\_new* - [Reset my password](https://help.onedoc.ch/en/reset-my-password)  *open\_in\_new* - [Reset my OneDoc account email address](https://help.onedoc.ch/en/reset-my-onedoc-account-email-address)  *open\_in\_new* - [Book an appointment with your doctor/therapist](https://help.onedoc.ch/en/book-an-appointment-with-your-doctor/therapist)  *open\_in\_new* - [Book an appointment by specialty](https://help.onedoc.ch/en/book-an-appointment-by-specialty)  *open\_in\_new* - [Book an appointment for someone else](https://help.onedoc.ch/en/book-an-appointment-for-someone-else)  *open\_in\_new* - [What is a OneDoc video consultation?](https://help.onedoc.ch/en/how-does-the-video-consultation-work)  *open\_in\_new* - 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Accepted*check\_circle* Spoken language*keyboard\_arrow\_down* - Albanian*check\_circle* - English*check\_circle* - French*check\_circle* - German*check\_circle* - Italian*check\_circle* - Portuguese*check\_circle* - Spanish*check\_circle* Gender*keyboard\_arrow\_down* - Female*check\_circle* - Male*check\_circle* Availability*keyboard\_arrow\_down* - Available today*check\_circle* - Within 3 days*check\_circle* - Within 7 days*check\_circle* - Within 14 days*check\_circle* # Optician in Switzerland: book an appointment online today [![Visilab Oerlikon, optical store in Zürich](https://assets.onedoc.ch/images/entities/fb7d9a7160fd6ba7d2fa6884c9ada153e02d2d2d6c163bcd03ba0270ceff0977-small.png "Visilab Oerlikon, optical store in Zürich")](https://www.onedoc.ch/en/optical-store/zurich/ed52/visilab-oerlikon) ### [Visilab Oerlikon](https://www.onedoc.ch/en/optical-store/zurich/ed52/visilab-oerlikon) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Hofwiesenstrasse 363 8050 Zürich ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/zurich/ed52/visilab-oerlikon) *chevron\_left* Sun 10 May *chevron\_right* View more appointments *error\_outline* An error occurred while loading time slots   [Retry](https://www.onedoc.ch) [![Bodo Optique, optician in Lausanne](https://assets.onedoc.ch/images/users/7d19220f485fed8730a2c4629fb8fdbad578a367df5cd93ca48e7100449aa603-small.jpg "Bodo Optique, optician in Lausanne")](https://www.onedoc.ch/en/optician/lausanne/pcplu/bodo-optique) ### [Bodo Optique](https://www.onedoc.ch/en/optician/lausanne/pcplu/bodo-optique) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) [Optician](https://www.onedoc.ch/en/optician/lausanne) [Glasses](https://www.onedoc.ch/en/glasses/lausanne) · [Contact lenses](https://www.onedoc.ch/en/contact-lenses/lausanne) · [Eye Examination | Eye check](https://www.onedoc.ch/en/eye-examination-eye-check/lausanne) Bodo Optique Rue du Maupas 10 1004 Lausanne ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optician/lausanne/pcplu/bodo-optique) *chevron\_left* Sun 10 May *chevron\_right* View more appointments *error\_outline* An error occurred while loading time slots   [Retry](https://www.onedoc.ch) [![Mr Jordan Frade, optometrist in Geneva](https://assets.onedoc.ch/images/users/79dc93b4ade4a89d18bb324548adca216536348673d37e36e33999a375e00e20-small.jpg "Mr Jordan Frade, optometrist in Geneva")](https://www.onedoc.ch/en/optometrist/geneva/pcp9x/jordan-frade) ### [Mr Jordan Frade](https://www.onedoc.ch/en/optometrist/geneva/pcp9x/jordan-frade) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) [Optometrist](https://www.onedoc.ch/en/optometrist/geneva), [Optician](https://www.onedoc.ch/en/optician/geneva) [Glasses](https://www.onedoc.ch/en/glasses/geneva) · [Eye Examination | Eye check](https://www.onedoc.ch/en/eye-examination-eye-check/geneva) · [Contact lenses](https://www.onedoc.ch/en/contact-lenses/geneva) [Maison Acuitis - Genève Longemalle](https://www.onedoc.ch/en/optical-store/geneva/e9sd/maison-acuitis-geneve-longemalle) Place de Longemalle 18 1204 Geneva ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optometrist/geneva/pcp9x/jordan-frade) *chevron\_left* Sun 10 May *chevron\_right* View more appointments *error\_outline* An error occurred while loading time slots   [Retry](https://www.onedoc.ch) [![Optique des Arcades, optometrist in Neuchâtel](https://assets.onedoc.ch/images/users/2e413bf44635d21339d23c9d2e7650706558a39811a8aed4691d496f2c2a9498-small.png "Optique des Arcades, optometrist in Neuchâtel")](https://www.onedoc.ch/en/optometrist/neuchatel/pcrm6/optique-des-arcades) ### [Optique des Arcades](https://www.onedoc.ch/en/optometrist/neuchatel/pcrm6/optique-des-arcades) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) [Optometrist](https://www.onedoc.ch/en/optometrist/neuchatel), [Optician](https://www.onedoc.ch/en/optician/neuchatel) [Glasses](https://www.onedoc.ch/en/glasses/neuchatel) · [Contact lenses](https://www.onedoc.ch/en/contact-lenses/neuchatel) · [Eye Examination | Eye check](https://www.onedoc.ch/en/eye-examination-eye-check/neuchatel) [Optique des Arcades](https://www.onedoc.ch/en/optical-store/neuchatel/ebab2/optique-des-arcades) Faubourg de l'Hôpital 3 2000 Neuchâtel ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optometrist/neuchatel/pcrm6/optique-des-arcades) *chevron\_left* Sun 10 May *chevron\_right* View more appointments *error\_outline* An error occurred while loading time slots   [Retry](https://www.onedoc.ch) [![Sylvain Clémentine - Acuitis, optometrist in Cointrin](https://assets.onedoc.ch/images/users/b4bce60ab05f1f05f94ba01b04643bb7bd2a21585cda6e7243d9e4004060ea2e-small.jpg "Sylvain Clémentine - Acuitis, optometrist in Cointrin")](https://www.onedoc.ch/en/optometrist/cointrin/pcrzo/sylvain-clementine-acuitis) ### [Sylvain Clémentine - Acuitis](https://www.onedoc.ch/en/optometrist/cointrin/pcrzo/sylvain-clementine-acuitis) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) [Optometrist](https://www.onedoc.ch/en/optometrist/cointrin) [Contact lenses](https://www.onedoc.ch/en/contact-lenses/cointrin) · [Hyperopia](https://www.onedoc.ch/en/hyperopia/cointrin) · [Eye Examination | Eye check](https://www.onedoc.ch/en/eye-examination-eye-check/cointrin) [Maison Acuitis - Genève Balexert](https://www.onedoc.ch/en/optical-store/cointrin/ebago/maison-acuitis-geneve-balexert) Avenue Louis-Casaï 27 1216 Cointrin ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optometrist/cointrin/pcrzo/sylvain-clementine-acuitis) [![Mr Lionel Untereiner, optometrist in Marin-Epagnier](https://assets.onedoc.ch/images/users/452eba3eaf5a31768007c2204c0006690f7f159c85d9c14293f571591d73c582-small.png "Mr Lionel Untereiner, optometrist in Marin-Epagnier")](https://www.onedoc.ch/en/optometrist/marin-epagnier/pcr14/lionel-untereiner) ### [Mr Lionel Untereiner](https://www.onedoc.ch/en/optometrist/marin-epagnier/pcr14/lionel-untereiner) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) [Optometrist](https://www.onedoc.ch/en/optometrist/marin-epagnier) [Glasses](https://www.onedoc.ch/en/glasses/marin-epagnier) · [Contact lenses](https://www.onedoc.ch/en/contact-lenses/marin-epagnier) · [Vision problems](https://www.onedoc.ch/en/vision-problems/marin-epagnier) [Maison Acuitis - Marin Centre](https://www.onedoc.ch/en/optical-store/marin-epagnier/ebagj/maison-acuitis-marin-centre) Rue de la Fleur-de-Lys 26 2074 Marin-Epagnier ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optometrist/marin-epagnier/pcr14/lionel-untereiner) [![Mr Renaud Schmid, optician in Fribourg](https://assets.onedoc.ch/images/users/8c73cd55cae89a35994856c5908349e15b0e5712e18611de1db5fd073b678218-small.png "Mr Renaud Schmid, optician in Fribourg")](https://www.onedoc.ch/en/optician/fribourg/pc20d/renaud-schmid) ### [Mr Renaud Schmid](https://www.onedoc.ch/en/optician/fribourg/pc20d/renaud-schmid) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) [Optician](https://www.onedoc.ch/en/optician/fribourg) [Maison Acuitis - Fribourg](https://www.onedoc.ch/en/optical-store/fribourg/ebeaf/maison-acuitis-fribourg) Rue de Romont 17 1700 Fribourg ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optician/fribourg/pc20d/renaud-schmid) [![Visilab Zürich - Bahnhofstrasse, optical store in Zürich](https://assets.onedoc.ch/images/entities/5e517f26c2ce04b21a25eb52931267e4cecd264e2061f803ec60175848dd0d82-small.png "Visilab Zürich - Bahnhofstrasse, optical store in Zürich")](https://www.onedoc.ch/en/optical-store/zurich/ed1i/visilab-zurich-bahnhofstrasse) ### [Visilab Zürich - Bahnhofstrasse](https://www.onedoc.ch/en/optical-store/zurich/ed1i/visilab-zurich-bahnhofstrasse) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Bahnhofstrasse 53 8001 Zürich ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/zurich/ed1i/visilab-zurich-bahnhofstrasse) [![Visilab Crissier, optical store in Crissier](https://assets.onedoc.ch/images/entities/7c462cf05c6631839cd7c142280179db963fbaf54bb1c47cdc578c0d028a11f2-small.png "Visilab Crissier, optical store in Crissier")](https://www.onedoc.ch/en/optical-store/crissier/ed1k/visilab-crissier) ### [Visilab Crissier](https://www.onedoc.ch/en/optical-store/crissier/ed1k/visilab-crissier) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Chemin de Closalet 7 1023 Crissier ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/crissier/ed1k/visilab-crissier) [![Visilab Marin Centre, optical store in Laténa](https://assets.onedoc.ch/images/entities/e766e89e72a94e2146e4e1e63cb9516a328fa21adf42c5f9c4bb4245140a5b8b-small.png "Visilab Marin Centre, optical store in Laténa")](https://www.onedoc.ch/en/optical-store/latena/ed1l/visilab-marin-centre) ### [Visilab Marin Centre](https://www.onedoc.ch/en/optical-store/latena/ed1l/visilab-marin-centre) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Rue de la Fleur-de-Lys 26 2074 Laténa ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/latena/ed1l/visilab-marin-centre) [![Visilab Genève - Balexert, optical store in Geneva](https://assets.onedoc.ch/images/entities/d7c83702b20f7f756dcf1f37d8384eea7b5b021d2d27e69508dc87e5a11bed19-small.png "Visilab Genève - Balexert, optical store in Geneva")](https://www.onedoc.ch/en/optical-store/geneva/ed43/visilab-geneve-balexert) ### [Visilab Genève - Balexert](https://www.onedoc.ch/en/optical-store/geneva/ed43/visilab-geneve-balexert) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Avenue Louis-Casaï 27 1209 Geneva ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/geneva/ed43/visilab-geneve-balexert) [![Visilab Basel - Freie Strasse, optical store in Basel](https://assets.onedoc.ch/images/entities/81dafffb732dd2b7baa93858c26a6b41f652fd106fcc00f4189a7b69cc1b295e-small.png "Visilab Basel - Freie Strasse, optical store in Basel")](https://www.onedoc.ch/en/optical-store/basel/ed44/visilab-basel-freie-strasse) ### [Visilab Basel - Freie Strasse](https://www.onedoc.ch/en/optical-store/basel/ed44/visilab-basel-freie-strasse) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Freie Strasse 54 4001 Basel ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/basel/ed44/visilab-basel-freie-strasse) [![Visilab Basel - Gerbergasse, optical store in Basel](https://assets.onedoc.ch/images/entities/f49c65e948e3fd4c275d592bdf005fa7c43187da3348ce479975b9238defa728-small.png "Visilab Basel - Gerbergasse, optical store in Basel")](https://www.onedoc.ch/en/optical-store/basel/ed45/visilab-basel-gerbergasse) ### [Visilab Basel - Gerbergasse](https://www.onedoc.ch/en/optical-store/basel/ed45/visilab-basel-gerbergasse) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Gerbergasse 55 4001 Basel ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/basel/ed45/visilab-basel-gerbergasse) [![Visilab Buchs - Wynecenter, optical store in Buchs](https://assets.onedoc.ch/images/entities/950ee32a42a1571541b4e367ef57697da3408269666729d478fc754cf82c6f3d-small.png "Visilab Buchs - Wynecenter, optical store in Buchs")](https://www.onedoc.ch/en/optical-store/buchs/ed48/visilab-buchs-wynecenter) ### [Visilab Buchs - Wynecenter](https://www.onedoc.ch/en/optical-store/buchs/ed48/visilab-buchs-wynecenter) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Bresteneggstrasse 9B 5033 Buchs AG ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/buchs/ed48/visilab-buchs-wynecenter) [![Visilab Chavannes-de-Bogis, optical store in Chavannes-de-Bogis](https://assets.onedoc.ch/images/entities/d5c515ebf6b05a0877d9176ed18d56fa5e5d2a005d24fdadea0b18b459dcab93-small.png "Visilab Chavannes-de-Bogis, optical store in Chavannes-de-Bogis")](https://www.onedoc.ch/en/optical-store/chavannes-de-bogis/ed5a/visilab-chavannes-de-bogis) ### [Visilab Chavannes-de-Bogis](https://www.onedoc.ch/en/optical-store/chavannes-de-bogis/ed5a/visilab-chavannes-de-bogis) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Chemin Industriel 1 1279 Chavannes-de-Bogis ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/chavannes-de-bogis/ed5a/visilab-chavannes-de-bogis) [![Visilab Chur - City West, optical store in Chur](https://assets.onedoc.ch/images/entities/8b6ed10b0425bc008e1138b80f3abc0e0a81c0e27b2f770c111e1416de663606-small.png "Visilab Chur - City West, optical store in Chur")](https://www.onedoc.ch/en/optical-store/chur/ed5b/visilab-chur-city-west) ### [Visilab Chur - City West](https://www.onedoc.ch/en/optical-store/chur/ed5b/visilab-chur-city-west) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Raschärenstrasse 35 7000 Chur ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/chur/ed5b/visilab-chur-city-west) [![Visilab Chur - Quader-Center, optical store in Chur](https://assets.onedoc.ch/images/entities/6eb65d3cb8845edee491ac75897d3ef01cbbcfba9aa285cde6dfc3d2c078f98e-small.png "Visilab Chur - Quader-Center, optical store in Chur")](https://www.onedoc.ch/en/optical-store/chur/ed5c/visilab-chur-quader-center) ### [Visilab Chur - Quader-Center](https://www.onedoc.ch/en/optical-store/chur/ed5c/visilab-chur-quader-center) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Masanserstrasse 14 7000 Chur ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/chur/ed5c/visilab-chur-quader-center) [![Visilab Fribourg - Pérolles Centre, optical store in Fribourg](https://assets.onedoc.ch/images/entities/bc003266ed458a01aee107e9ea56fcd7c46c579a4c8956d6ae46762183b88f0f-small.png "Visilab Fribourg - Pérolles Centre, optical store in Fribourg")](https://www.onedoc.ch/en/optical-store/fribourg/ed5g/visilab-fribourg-perolles-centre) ### [Visilab Fribourg - Pérolles Centre](https://www.onedoc.ch/en/optical-store/fribourg/ed5g/visilab-fribourg-perolles-centre) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Boulevard de Pérolles 21 1700 Fribourg ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/fribourg/ed5g/visilab-fribourg-perolles-centre) [![Visilab Wallisellen - Glattzentrum, optical store in Wallisellen](https://assets.onedoc.ch/images/entities/afdee9c322a90390731bc670c9e9963423dfc6e59247a147d91e385d1bfd6a50-small.png "Visilab Wallisellen - Glattzentrum, optical store in Wallisellen")](https://www.onedoc.ch/en/optical-store/wallisellen/ed5h/visilab-wallisellen-glattzentrum) ### [Visilab Wallisellen - Glattzentrum](https://www.onedoc.ch/en/optical-store/wallisellen/ed5h/visilab-wallisellen-glattzentrum) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Neue Winterthurerstrasse 99 8304 Wallisellen ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/wallisellen/ed5h/visilab-wallisellen-glattzentrum) [![Visilab Herblinger Markt, optical store in Schaffhausen](https://assets.onedoc.ch/images/entities/590bd51e1db1ea68f8411a540a1ad0c921b0cd9daa2d01e7742cd72cc6294a14-small.png "Visilab Herblinger Markt, optical store in Schaffhausen")](https://www.onedoc.ch/en/optical-store/schaffhausen/ed5i/visilab-herblinger-markt) ### [Visilab Herblinger Markt](https://www.onedoc.ch/en/optical-store/schaffhausen/ed5i/visilab-herblinger-markt) ![Badge announcing a verified profile](https://www.onedoc.ch/assets/images/icons/checkmark.svg) Optical store Stüdliackerstrasse 10 8207 Schaffhausen ![Patient with a plus sign icon announcing that the healthcare professional accepts new patients](https://www.onedoc.ch/assets/images/icons/new-patients.svg)Accepts new patients [Book an appointment](https://www.onedoc.ch/en/optical-store/schaffhausen/ed5i/visilab-herblinger-markt) 1[2](https://www.onedoc.ch/en/optician/switzerland?page=2)[3](https://www.onedoc.ch/en/optician/switzerland?page=3)[4](https://www.onedoc.ch/en/optician/switzerland?page=4)[5](https://www.onedoc.ch/en/optician/switzerland?page=5)[6](https://www.onedoc.ch/en/optician/switzerland?page=6)[7](https://www.onedoc.ch/en/optician/switzerland?page=7)[8](https://www.onedoc.ch/en/optician/switzerland?page=8) 1. 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